Frequently Asked Questions
Can I use my existing domain name?
Absolutely! You can either transfer your domain name to to us (and take advantage of our unlimited email addresses), or you can leave your domain name with your current provider and modify a simple setting in the domain name to direct traffic to your new Starting Point website - this means you won't have to transfer email accounts or the domain name itself.
What does the £599 cover?
The £599+VAT development cost pays for our UK-based, award-winning designers to re-skin your chosen layout with your unique design based on your requirements and branding. It also covers the cost of setting up the content management system and back-end code (i.e. the techie stuff) to ensure your website works perfectly for you.
What does the £29 per month tariff cover?
The £29 per month pays for the following:
How long do I pay £29 per month tariff for?
The £29 per month is payable for 24 months, after this period you can choose to have a brand new website for a reduced development cost or you can continue for as long as you would like the website for. If you decide to cancel your website then nothing further will be payable.
What happens if I stop paying the £29 per month tariff?
If you stop paying the £29 per month via Direct Debit your website will be deactivated. If, for any reason, you are struggling to make the payments then please contact us first and we'll do our best to help you out.
Can I replace my website with a new one after a couple of years?
Yes! If you've had your website for 2 years you'll be offered the opportunity to refresh your site for a vastly reduced fee. If you want a new site to replace your site within two years we can help with that too.
Can I pay by an alternative method
Unfortunately not currently. All payments must be made via GoCardless and Direct Debit from a UK bank account.
Is the payment process secure?
It sure is! GoCardless act as the payment gateway, meaning I never have access to your bank details and neither will anyone else.
Can I host my website somewhere else?
Sorry, but the template you are licencing is only for use on the hosting platform provided.
I have a question you haven't answered
Sorry to hear that, but please contact us directly by filling out the form below: